Refund Policy

STL FEB Refund/Cancellation Policy

Refunds for Cancelled Events

If an STL FEB sponsored event is cancelled and not rescheduled, you will receive a full refund.  

Refunds

Tickets for all STL FEB sponsored events are fully refundable for 3 calendar days (72 hours) after the date of purchase and up to 7 calendar days before the event.

Refunds for Rescheduled Events

Refunds will be issued for rescheduled events for 5 calendar days following the announcement of the rescheduled date/time.  However, you are permitted to exchange your reservation for another scheduled event and transfer your reservation to another employee at no cost. 

Payment or Registration Issues/Disputes

If you have any issues either registering or paying for any services provided by the Greater St. Louis Federal Executive Board, please contact us at (314) 539-6312 or stlfeb@gsa.gov.